In-depth Interviews provide a better understanding of Intercultural Competence in the Social and Healthcare Sector

Two women working at laptop

The I-CARE project wants to address these important questions:

  • Which intercultural competences are needed in the social and healthcare sector today?
  • What kind of difficulties do social and healthcare workers face daily when dealing with cultural diversity amongst patients?
  • What are the most important areas to learn about in terms of working in a multicultural environment?

The first step to gaining a better understanding of the context is to listen to the people directly involved.

That is why, in the few last months, the project Partners interviewed online and by phone a large number of professionals: nearly 80 in total, from the United Kingdom, Denmark, Germany, Austria, Italy and Greece. This precious group of interviewees included people of all ages (from 24 to 71 years old), mainly females, operating with vulnerable groups/migrant populations in the social and healthcare sector: nurses, caregivers, medical assistants, adult care social workers, occupational therapists, social pedagogues, educators, psychologists, teachers and counsellors in care educations, volunteers, home helpers, managers of nursing homes and many more.

A great effort, during the COVID-19 pandemic and its containment measures, that has given important results and information to the project staff to proceed with their work on the next actions!

Visit the I-CARE Project site