Poor Intercultural Communication in healthcare can be devastating

Female care worker using stethoscope with female child sitting on guardian's knee

The World Health Organisation has long noted that “language can be a barrier to accessing relevant and high quality health information and delivering appropriate health care”. Numerous studies have shown poor intercultural communication in healthcare settings can have devastating consequences, and – especially in stressful situations such as during the Coronavirus pandemic – even people relatively fluent in the dominant language benefit from access to clear, reliable health information in their own language.

In the I-CARE project we are looking to find, and celebrate, examples of good practice in intercultural communication amongst Social and Healthcare organisations in Europe.

We would love to hear of any examples of good practice you have come across - particularly during the Coronavirus pandemic.

Contact the I-CARE project partners

Visit the I-CARE project site